The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Care!
“The service was truly amazing, as the staff anticipated our every need, making our stay incredibly comfortable.” view full review
Delicious Breakfast!
“The breakfast spread was impressive, especially on weekends, with a variety of tasty dairy options that catered to my every craving.” view full review
Spacious Showers!
“I loved the spacious showers in our room; they added a touch of luxury to our stay with excellent water pressure.” view full review
Refreshing Pool!
“The pool was a good retreat; it was the perfect temperature for morning swims before breakfast.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Sports & Fitness
Fitness centre
Guest Parking
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Steam room
Massage
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Shamai 25,
Jerusalem,
Israel,
Jerusalem District
Map view
Shamai 25,
Jerusalem,
Israel,
Jerusalem District
City landmarks
Western Wall Plaza Jewish Quarter
Western Wall
1.3
km
Church
Church of the Holy Sepulchre
1.3
km
Jaffa Road Omar Ibn Katab
Jaffa Gate
1.3
km
Old City of Jerusalem
1.3
km
Museum
Tower of David
1.3
km
17 Sultan Suleiman
Damascus Gate
1.3
km
Church
The Garden Tomb
1.3
km
Museum
Israel Museum
3.2
km
Mosque
Al-Aqsa Mosque
2.4
km
Synagogue
Hurva Synagogue
1.3
km
Park
Sacher Park
1.1
km
Yemen Moshe Quarter
Montefiore Windmill
1.5
km
Mosque
Dome of the Rock
2.4
km
Old City
The Western Wall Tunnels
1.3
km
Tower
Jerusalem International YMCA
790 m
Garden
Gethsemane
2.4
km
Church
Church of All Nations
2.4
km
Paratroopers Road #3
Pontifical Institute Notre Dame of Jerusalem Center
660 m
Church
Dormition Abbey
2.1
km
Jerusalem
Zion Gate
2.1
km
Jerusalem
Temple Mount
2.4
km
Nearby
56 King George Street
The Great Synagogue
210 m
Shopping Area
Mamilla Mall
210 m
Museum
Time Elevator Jerusalem
210 m
Square
Ben Yehuda Street
210 m
Museum
Museum of Underground Prisoners
210 m
Museum
The Friends of Zion Museum
210 m
Museum
Museum of Italian Jewish Art
130 m
Museum
Hebrew Music Museum
210 m
Lcated at the edge of Gan Havradim in front of the Knesset
Knesset Menorah Monument
370 m
Restaurants
Zuni
50 m
15 Yo'el Moshe Salomon
Piccolino
90 m
12 Yo'el Moshe Salomon St
Cafe Rimon
120 m
4 Lunz At the Midrachov
hahagiga shel bebette
10 m
16 Shamai
Nah'man Restaurant
120 m
Ze'ev Raban Music Square
Shanty
90 m
Maalot Nahalat Shiv'a 4 Center
Blue Hall Music
210 m
Nahalat Shivaa 12 16 2
Village Green
80 m
5 Yo'el Moshe Salomon
Kinor Bakikar
210 m
Kikar Hamusica Maavar Beit HaKnesset 12
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Spacious rooms
Outstanding breakfast
Didn't use pool
Very busy area
8.6/10
Great
Rooms
8.0
Location
10.0
Service
8.4
Dining
9.0
Guest reviews
8.6/10
based on 18 reviews
8.5
8.5/10 based on 1285 reviews
Keith
United States,
January
2025
9.0/10
I had a fantastic stay at The Herbert Samuel, which truly felt like an oasis in the busy heart of Jerusalem. The rooms were spacious and comfortable, with incredible amenities. The breakfast served on the 11th floor offered stunning views and a vast selection of delicious options. However, parking can be quite a hassle and expensive, and there were some minor service hiccups that detracted from the overall experience.
Rooms
9.0
The room was spacious and very comfortable, equipped with all the amenities I needed. The bathroom was particularly impressive with a large shower.
Service
7.0
Service was generally good, but there were a couple of moments where staff seemed rushed and not as attentive as they could be.
Location
10.0
The hotel is perfectly located near many of Jerusalem's attractions, making it easy to explore the city on foot.
Dining
10.0
The breakfast on the 11th floor was spectacular, offering a wide variety of delicious options and stunning panoramic views of the city.
Facilities
9.0
The facilities, including the indoor pool and spa, were well-maintained and a great addition to my stay.
Harper
United Kingdom,
December
2024
8.6/10
I had a wonderful stay at this hotel located on Jaffa Street. The room was small but impeccably clean, and surprisingly quiet for such a central location. The breakfast on the 11th floor offered a fantastic view of Jerusalem and a delicious selection. The staff were professional and kind. However, the lack of on-site parking could be an inconvenience for some guests.
Rooms
8.0
The room was small but very clean and quiet, offering a comfortable stay.
Service
9.0
The staff was very professional and genuinely kind, always willing to help.
Location
10.0
The hotel is ideally located in the heart of Jerusalem, with easy access to restaurants and shops.
Dining
9.0
The breakfast was amazing, served on the top floor with beautiful views of the city.
Facilities
7.0
The hotel does not have parking, but there's a nearby garage with reasonable rates.
Tim
United States,
December
2024
8.6/10
I had a great experience at Herbert Samuel Hotel in Jerusalem. The location is excellent, just a short walk from Ben Yehuda Street and many attractions. The rooms are bright and comfortable, but there were some minor issues with the amenities. The breakfast was delightful with impressive views from the rooftop. However, service at times felt a bit lacking, especially with how maintenance issues were handled.
Rooms
8.0
The rooms were bright, nicely furnished, and comfortable, but a few minor issues needed attention.
Service
7.0
Most staff were warm and accommodating, but there were moments where extra attention was required for maintenance concerns.
Location
10.0
The hotel is perfectly situated near restaurants, shops, and the train, making travel to attractions easy.
Dining
9.0
Breakfast offered a lovely buffet with freshly squeezed juices and omelets, served on the rooftop with fantastic views.
Facilities
9.0
The pool and gym facilities were bright and well-equipped, providing a nice way to unwind during our stay.
Jade
United Kingdom,
December
2024
7.4/10
This hotel has some ups and downs. The location is fantastic, making it easy to explore the city. The rooms are nice and spacious, but service could definitely use improvement, especially when it comes to responsiveness. While the breakfast is delicious, the pricing for dining seems steep compared to options nearby.
Rooms
8.0
The rooms are spacious and clean, equipped with features like an espresso coffee machine. However, they didn't quite meet my expectations for a deluxe experience.
Service
5.0
The service was not at its best; I had to call multiple times without anyone picking up, which was frustrating. It felt like there was a clear lack of communication.
Location
10.0
The location is excellent, just 15 minutes from the old city and surrounded by great restaurants, making it very convenient for exploring.
Dining
7.0
The breakfast was great with a wide selection, but paying $60 for lunch felt excessive when there are better options outside for less.
Facilities
7.0
The hotel provided decent facilities, although I didn’t get to use the spa. Overall, it felt like a standard offering rather than luxurious.
Russell
United States,
November
2024
7.8/10
I had a bit of a mixed experience at the hotel. While the location was fantastic and the staff were incredibly helpful, the rooms didn't quite meet my expectations for comfort during my extended stay. The facilities were nice, especially the pool and dining areas, which were highlights of my visit. Overall, it's a decent choice but there may be better options out there for a long stay.
Rooms
5.0
I initially booked a Superior room but was given a much smaller room than I expected. It did not match the pictures I saw online, even though I was moved to the right room the next day. Still, it felt cramped for a longer stay.
Service
9.0
The staff were amazing and went out of their way to accommodate us, helping to find the right room for our needs. Their hospitality was certainly one of the best parts of our stay.
Location
10.0
The hotel is centrally located, making it easy to explore the surrounding area which I loved. Everything we wanted to see was within walking distance.
Dining
8.0
The breakfast was quite good, and I did enjoy dining in the rooftop area. The views were lovely and the food was tasty.
Facilities
7.0
I appreciated the indoor pool, sauna, and steam area, but I wish the pool had restricted hours for children since it was quite noisy at times.
Georgia
United Kingdom,
September
2024
9.8/10
I had an amazing experience at this hotel! It’s perfectly situated in the heart of town, surrounded by endless dining options and shops. The rooms were spacious and comfortable with fantastic cleanliness. The breakfast was a highlight for me, not to mention the lovely staff! I wouldn't hesitate to recommend this place, though a minor inconvenience was that I didn't get to enjoy the pool as much as I had hoped.
Rooms
10.0
The rooms were spacious, extremely clean, and had the most comfortable beds. I especially loved the large shower enclosure!
Service
10.0
The service was top-notch. The staff were lovely and went above and beyond to help with any requests.
Location
10.0
The location is unbeatable, right in the center of everything. It made exploring the area so easy and convenient.
Dining
10.0
Breakfast was outstanding with great views over the city. It was a perfect way to start my day!
Facilities
9.0
The hotel also features an indoor pool that looked lovely, although I didn't get a chance to use it.
Spacious rooms
Didn't use pool
Anthony
United Kingdom,
September
2024
8.8/10
Herbert Samuel is located perfectly in the city, making it easy to explore local attractions. While the rooms were on the smaller side, especially given our location at the end of the hall, the service was outstanding, particularly thanks to Ariel, who went above and beyond during our stay. The breakfast was delicious and the indoor pool was a great touch for families. However, the room's size and amenities could use some improvement, which affected our overall comfort.
Rooms
6.0
Our standard room was quite tiny and not as pictured on the website, lacking some expected amenities.
Service
10.0
Service was exceptional, with staff eager to assist, particularly Ariel who really made our experience memorable.
Location
10.0
The hotel is centrally located, providing easy access to various attractions like the Old City and local markets.
Dining
9.0
Breakfast was a highlight, featuring a made-to-order omelet station and a variety of delicious options.
Facilities
8.0
The indoor pool was a fantastic feature, especially for families with young children.
Steve
United States,
July
2024
10.0/10
I had an incredible stay at this hotel in Jerusalem. The service was top-notch, making me feel right at home, with staff treating me like family. The location is perfect, close to all the main attractions and great dining options. My room was spacious and inviting, but I found parking a bit challenging despite the valet service offered. Overall, it was a fantastic experience with superb amenities and delicious food.
Rooms
10.0
My room was spacious, comfortable, and immaculate, equipped with all the amenities I could need. The bathroom had a great shower experience, with cozy bathrobes provided.
Service
10.0
The staff was incredibly courteous and always willing to accommodate my requests. I felt genuinely cared for during my entire stay.
Location
10.0
The hotel is in a prime spot, just steps away from popular pedestrian areas, restaurants, and shopping. Everything I wanted to visit was within walking distance.
Dining
10.0
Breakfast was served with breathtaking views of Jerusalem, and the variety was impressive, offering fresh juices and an omelet station.
Facilities
10.0
The hotel boasts an amazing indoor pool and spa, making it a perfect retreat after a day of sightseeing.
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