Herbert Samuel Jerusalem, Jerusalem ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Shamai 25, Jerusalem, Israel

The Herbert Samuel Jerusalem is a luxury hotel situated in the heart of one of the world’s oldest cities, blending rich history with modern comforts. Its prime location offers easy access to Jerusalem's iconic sites, including the Old City and Ben Yehuda Street. The hotel features a wellness center with an indoor pool and spa, alongside a rooftop restaurant providing stunning city views. With a dedication to exceptional hospitality, it serves as a perfect base for exploring the city's diverse cultural tapestry.

Location

Located in West Jerusalem, the Herbert Samuel is within a 15-minute walk of key landmarks, including Jaffa Gate and the Church of the Holy Sepulchre. The hotel is nestled between historic and modern city districts, offering easy access to vibrant local markets and attractions. Public transport options and nearby parking facilities enhance the convenience of exploring the city. The concierge can assist guests with guided tours and transportation arrangements.

Rooms

The hotel comprises 137 elegantly designed rooms, featuring modern amenities such as air conditioning, flat-screen TVs, and Nespresso machines. Many of the accommodations offer breathtaking views of the Old City and Zion Square through expansive floor-to-ceiling windows. Guests can enjoy additional comforts, including 24-hour room service, laptop-compatible safes, and spacious private bathrooms with complimentary toiletries. Luxurious suites, renowned for their sophistication and breathtaking panoramas, cater to those seeking an elevated experience.

Eat & Drink

The Herbert Samuel boasts a signature rooftop restaurant where guests can indulge in a modern interpretation of traditional Middle Eastern cuisine, accompanied by stunning views of the Old City. The Dining Room offers a diverse menu with options for lunch and dinner, highlighting local flavors and fresh, seasonal ingredients. An on-site bar/lounge provides a comfortable setting for relaxing with a drink. Guests can also enjoy dairy and fish dishes at the lobby restaurant, which operates daily.

Leisure & Business

The hotel features a comprehensive wellness center that includes an indoor heated pool, sauna, and a spa offering a range of rejuvenating treatments. A well-equipped business center is available for corporate guests, while complimentary bike rentals encourage exploring the surrounding area. Additional facilities include conference rooms adaptable for various events, ensuring a productive environment for business travelers, alongside recreational options like a fitness room and game equipment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Suite

Max:

2 persons

40 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Jerusalem 1.7 km

Airports

Ben Gurion (TLV) 54.2 km

Train

Malcha Train Station 4.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Care!

“The service was truly remarkable, as the staff anticipated our every need, making our stay incredibly comfortable.” view full review

Delicious Breakfast!

“The breakfast spread was impressive, especially on weekends, with a variety of tasty dairy options that catered to my every craving.” view full review

Spacious Showers!

“I loved the spacious showers in our room; they added a touch of luxury to our stay with excellent water pressure.” view full review

Refreshing Pool!

“The pool was a delightful retreat; it was the perfect temperature for morning swims before breakfast.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Steam room
Massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Shamai 25, Jerusalem, Israel

Map view

Shamai 25, Jerusalem, Israel

City landmarks

Western Wall Plaza Jewish Quarter

Western Wall

1.3 km

Church

Church of the Holy Sepulchre

1.3 km

Jaffa Road Omar Ibn Katab

Jaffa Gate

1.3 km

Old City of Jerusalem

1.3 km

Museum

Tower of David

1.3 km

17 Sultan Suleiman

Damascus Gate

1.3 km

Church

The Garden Tomb

1.3 km

Museum

Israel Museum

3.2 km

Mosque

Al-Aqsa Mosque

2.4 km

Synagogue

Hurva Synagogue

1.3 km

Park

Sacher Park

1.1 km

Yemen Moshe Quarter

Montefiore Windmill

1.5 km

Mosque

Dome of the Rock

2.4 km

Old City

The Western Wall Tunnels

1.3 km

Tower

Jerusalem International YMCA

790 m

Garden

Gethsemane

2.4 km

Church

Church of All Nations

2.4 km

Paratroopers Road #3

Pontifical Institute Notre Dame of Jerusalem Center

660 m

Church

Dormition Abbey

2.1 km

Jerusalem

Zion Gate

2.1 km

Jerusalem

Temple Mount

2.4 km

Nearby

56 King George Street

The Great Synagogue

210 m

Shopping Area

Mamilla Mall

210 m

Museum

Time Elevator Jerusalem

210 m

Square

Ben Yehuda Street

210 m

Museum

Museum of Underground Prisoners

210 m

Museum

The Friends of Zion Museum

210 m

Museum

Museum of Italian Jewish Art

130 m

Museum

Hebrew Music Museum

210 m

Lcated at the edge of Gan Havradim in front of the Knesset

Knesset Menorah Monument

370 m

Restaurants

Zuni

50 m

15 Yo'el Moshe Salomon

Piccolino

90 m

12 Yo'el Moshe Salomon St

Cafe Rimon

120 m

4 Lunz At the Midrachov

hahagiga shel bebette

10 m

16 Shamai

Nah'man Restaurant

120 m

Ze'ev Raban Music Square

Shanty

90 m

Maalot Nahalat Shiv'a 4 Center

Blue Hall Music

210 m

Nahalat Shivaa 12 16 2

Village Green

80 m

5 Yo'el Moshe Salomon

Kinor Bakikar

210 m

Kikar Hamusica Maavar Beit HaKnesset 12

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Spacious rooms

Outstanding breakfast

Didn't use pool

Very busy area

8.0/10

Great

Rooms

8.0

Location

10.0

Service

8.4

Dining

9.0

Keith

United States, January 2025

9.0/10

I had a fantastic stay at The Herbert Samuel, which truly felt like an oasis in the busy heart of Jerusalem. The rooms were spacious and comfortable, with incredible amenities. The breakfast served on the 11th floor offered stunning views and a vast selection of delicious options. However, parking can be quite a hassle and expensive, and there were some minor service hiccups that detracted from the overall experience.

Rooms

9.0

The room was spacious and very comfortable, equipped with all the amenities I needed. The bathroom was particularly impressive with a large shower.

Service

7.0

Service was generally good, but there were a couple of moments where staff seemed rushed and not as attentive as they could be.

Location

10.0

The hotel is perfectly located near many of Jerusalem's attractions, making it easy to explore the city on foot.

Dining

10.0

The breakfast on the 11th floor was spectacular, offering a wide variety of delicious options and stunning panoramic views of the city.

Facilities

9.0

The facilities, including the indoor pool and spa, were well-maintained and a great addition to my stay.

Harper

United Kingdom, December 2024

8.6/10

I had a wonderful stay at this hotel located on Jaffa Street. The room was small but impeccably clean, and surprisingly quiet for such a central location. The breakfast on the 11th floor offered a fantastic view of Jerusalem and a delicious selection. The staff were professional and kind. However, the lack of on-site parking could be an inconvenience for some guests.

Rooms

8.0

The room was small but very clean and quiet, offering a comfortable stay.

Service

9.0

The staff was very professional and genuinely kind, always willing to help.

Location

10.0

The hotel is ideally located in the heart of Jerusalem, with easy access to restaurants and shops.

Dining

9.0

The breakfast was amazing, served on the top floor with beautiful views of the city.

Facilities

7.0

The hotel does not have parking, but there's a nearby garage with reasonable rates.

Tim

United States, December 2024

8.6/10

I had a great experience at Herbert Samuel Hotel in Jerusalem. The location is excellent, just a short walk from Ben Yehuda Street and many attractions. The rooms are bright and comfortable, but there were some minor issues with the amenities. The breakfast was delightful with impressive views from the rooftop. However, service at times felt a bit lacking, especially with how maintenance issues were handled.

Rooms

8.0

The rooms were bright, nicely furnished, and comfortable, but a few minor issues needed attention.

Service

7.0

Most staff were warm and accommodating, but there were moments where extra attention was required for maintenance concerns.

Location

10.0

The hotel is perfectly situated near restaurants, shops, and the train, making travel to attractions easy.

Dining

9.0

Breakfast offered a lovely buffet with freshly squeezed juices and omelets, served on the rooftop with fantastic views.

Facilities

9.0

The pool and gym facilities were bright and well-equipped, providing a nice way to unwind during our stay.

Jade

United Kingdom, December 2024

7.4/10

This hotel has some ups and downs. The location is fantastic, making it easy to explore the city. The rooms are nice and spacious, but service could definitely use improvement, especially when it comes to responsiveness. While the breakfast is delicious, the pricing for dining seems steep compared to options nearby.

Rooms

8.0

The rooms are spacious and clean, equipped with features like an espresso coffee machine. However, they didn't quite meet my expectations for a deluxe experience.

Service

5.0

The service was not at its best; I had to call multiple times without anyone picking up, which was frustrating. It felt like there was a clear lack of communication.

Location

10.0

The location is excellent, just 15 minutes from the old city and surrounded by great restaurants, making it very convenient for exploring.

Dining

7.0

The breakfast was great with a wide selection, but paying $60 for lunch felt excessive when there are better options outside for less.

Facilities

7.0

The hotel provided decent facilities, although I didn’t get to use the spa. Overall, it felt like a standard offering rather than luxurious.

David

United Kingdom, December 2024

5.4/10

Rooms

Service

Location

Dining

Facilities

Russell

United States, November 2024

7.8/10

I had a bit of a mixed experience at the hotel. While the location was fantastic and the staff were incredibly helpful, the rooms didn't quite meet my expectations for comfort during my extended stay. The facilities were nice, especially the pool and dining areas, which were highlights of my visit. Overall, it's a decent choice but there may be better options out there for a long stay.

Rooms

5.0

I initially booked a Superior room but was given a much smaller room than I expected. It did not match the pictures I saw online, even though I was moved to the right room the next day. Still, it felt cramped for a longer stay.

Service

9.0

The staff were amazing and went out of their way to accommodate us, helping to find the right room for our needs. Their hospitality was certainly one of the best parts of our stay.

Location

10.0

The hotel is centrally located, making it easy to explore the surrounding area which I loved. Everything we wanted to see was within walking distance.

Dining

8.0

The breakfast was quite good, and I did enjoy dining in the rooftop area. The views were lovely and the food was tasty.

Facilities

7.0

I appreciated the indoor pool, sauna, and steam area, but I wish the pool had restricted hours for children since it was quite noisy at times.

Paul

United States, October 2024

6.0/10

Rooms

Service

Location

Dining

Facilities

Georgia

United Kingdom, September 2024

9.8/10

I had an amazing experience at this hotel! It’s perfectly situated in the heart of town, surrounded by endless dining options and shops. The rooms were spacious and comfortable with fantastic cleanliness. The breakfast was a highlight for me, not to mention the lovely staff! I wouldn't hesitate to recommend this place, though a minor inconvenience was that I didn't get to enjoy the pool as much as I had hoped.

Rooms

10.0

The rooms were spacious, extremely clean, and had the most comfortable beds. I especially loved the large shower enclosure!

Service

10.0

The service was top-notch. The staff were lovely and went above and beyond to help with any requests.

Location

10.0

The location is unbeatable, right in the center of everything. It made exploring the area so easy and convenient.

Dining

10.0

Breakfast was outstanding with great views over the city. It was a perfect way to start my day!

Facilities

9.0

The hotel also features an indoor pool that looked lovely, although I didn't get a chance to use it.

Spacious rooms

Didn't use pool

Anthony

United Kingdom, September 2024

8.8/10

Herbert Samuel is located perfectly in the city, making it easy to explore local attractions. While the rooms were on the smaller side, especially given our location at the end of the hall, the service was outstanding, particularly thanks to Ariel, who went above and beyond during our stay. The breakfast was delicious and the indoor pool was a great touch for families. However, the room's size and amenities could use some improvement, which affected our overall comfort.

Rooms

6.0

Our standard room was quite tiny and not as pictured on the website, lacking some expected amenities.

Service

10.0

Service was exceptional, with staff eager to assist, particularly Ariel who really made our experience memorable.

Location

10.0

The hotel is centrally located, providing easy access to various attractions like the Old City and local markets.

Dining

9.0

Breakfast was a highlight, featuring a made-to-order omelet station and a variety of delicious options.

Facilities

8.0

The indoor pool was a fantastic feature, especially for families with young children.

Steve

United States, July 2024

10.0/10

I had an incredible stay at this hotel in Jerusalem. The service was top-notch, making me feel right at home, with staff treating me like family. The location is perfect, close to all the main attractions and great dining options. My room was spacious and inviting, but I found parking a bit challenging despite the valet service offered. Overall, it was a fantastic experience with superb amenities and delicious food.

Rooms

10.0

My room was spacious, comfortable, and immaculate, equipped with all the amenities I could need. The bathroom had a great shower experience, with cozy bathrobes provided.

Service

10.0

The staff was incredibly courteous and always willing to accommodate my requests. I felt genuinely cared for during my entire stay.

Location

10.0

The hotel is in a prime spot, just steps away from popular pedestrian areas, restaurants, and shopping. Everything I wanted to visit was within walking distance.

Dining

10.0

Breakfast was served with breathtaking views of Jerusalem, and the variety was impressive, offering fresh juices and an omelet station.

Facilities

10.0

The hotel boasts an amazing indoor pool and spa, making it a perfect retreat after a day of sightseeing.

Outstanding service

Challenging parking